Support
PacedBreath Support
Get help with the app, privacy questions, purchases, and data deletion. We do not provide medical or therapeutic advice.
Contact support
Email: aleksandras.simukovic@gmail.com.
We aim to reply within 5 business days.
Common questions
Can I change my safety preferences?
Yes. Open the app settings and choose the option to review safety preferences. These answers are stored locally on your iPhone in the current app.
How do I delete my data?
In PacedBreath, open Settings, choose Data & Privacy, then choose Delete all local data. You can also clear only practice history or reset personalization. See Data Deletion for Apple Health and support-email details.
Can I export my data or diagnostics?
Yes. Open Settings, choose Data & Privacy, then Export my data. The app creates a readable JSON file with local practice data, settings, and a small rolling set of Apple's on-device performance reports. The file is created only when you ask and is not uploaded automatically.
How do I restore Premium?
Premium is a one-time purchase tied to your Apple Account. In PacedBreath, open Settings and choose Restore purchases. For refunds, use reportaproblem.apple.com. If you have a legacy monthly or annual membership, manage or cancel it under Settings → your name → Subscriptions on iPhone.
Why is the app silent?
Check the app's audio, voice, ambient tone, and opening or closing sound settings. Also check the iPhone mute switch, volume, Focus mode, and Bluetooth output.
Can PacedBreath help during a difficult moment?
PacedBreath is general wellness software. A slower breathing practice may help some people feel more settled, but the app is not emergency support, treatment, diagnosis, or therapy. If you are in distress or experiencing a medical emergency, contact local emergency services or a qualified professional. See Sources & Safety for the evidence context and its limits.