Support
How can we help?
Help with the app, purchases, privacy, and data deletion. Email Alex Simukovic at alexsimukovic@gmail.com. We do not provide medical or therapeutic advice.
Contact support
Email: alexsimukovic@gmail.com.
We aim to reply within 5 business days.
Common questions
Can I change my safety preferences?
Yes. Open the app settings and choose the option to review safety preferences. These answers are stored locally on your iPhone in the current app.
How do I delete my data?
In PacedBreath, open Settings, choose Data & Privacy, then choose Delete all local data. You can also clear only practice history or reset personalization. See Data Deletion for Apple Health and support-email details.
Can I export my data or diagnostics?
Yes. Open Settings, choose Data & Privacy, then Export my data. The app creates a readable JSON file with local practice data, settings, and a small rolling set of Apple's on-device performance reports. The file is created only when you ask and is not uploaded automatically.
What can I use for free?
PacedBreath 1.0 shows the free practices and access available in the live app. In PacedBreath 1.1, the durable free tier will include Calm Reset, Coherent Breathing, Focus Steady, and Sleep Wind Down. Box Breathing will also be free after you enable breath holds in Safety.
How do purchases and restoration work?
PacedBreath 1.0 remains live and may
show the subscriptions it offered before. Its one-time unlock,
StoreKit product
pb_lifetime, already
costs $39.99 in the U.S. and may appear under its
earlier name. PacedBreath 1.1
presents it as PacedBreath Complete, the only paid offer for new
customers. Always rely on Apple's confirmation sheet for the exact
offer, local price, renewal terms, and eligibility available today.
Use Restore purchases in the app on a device with the same Apple Account. Active legacy subscriptions remain honored. For refunds, use reportaproblem.apple.com.
Why is the app silent?
The live 1.0 voice menu does not play standalone samples. You hear an available, selected voice during a session. Short previews for every voice — without selecting or purchasing first — arrive in PacedBreath 1.1. In either version, also check Voice guidance, the iPhone mute switch, volume, Focus mode, and Bluetooth output.
Can PacedBreath help during a difficult moment?
PacedBreath is general wellness software. A slower breathing practice may help some people feel more settled, but the app is not emergency support, treatment, diagnosis, or therapy. If you are in distress or experiencing a medical emergency, contact local emergency services or a qualified professional. See Sources & Safety for the evidence context and its limits.